Last updated: November 21, 2025
As we work with you to build better relationships, we are committed to protecting your privacy. For any personal data we collect as part of your journey with us, this Privacy Policy ("Policy") explains why we collect the data, what we do with the data, and your rights and choices when it comes to your personal data. For the avoidance of doubt, references in this Policy to data, personal information, or information, are all references to personal data.
When you use our mobile application ("App"), access our website at happycouple-app.web.app ("Website"), or interact and communicate with us via our online or social media channels, this Policy will apply to you. For this policy, we will refer to all these touchpoints with you as our services ("Services").
So we can remain transparent about how we use your personal data, we will notify you when there are significant or material updates to this Policy.
You know us as Happy Couple AI, and we are the data controller. We decide what personal data is collected from you and how this data will be used.
When you use the App, we collect:
Note: We do not require or collect your email address. The App uses anonymous authentication, meaning you can use the App without providing an email address.
You may optionally choose to provide:
This information is completely optional and not required to use the App. We may use this data to improve the level of personalisation of the App and relevance of content for you and your partner.
When you use the App, we collect:
The messages and responses that you provide to the App are seen by you (and your partner where you have paired your App). Happy Couple AI may access your messages and responses in an anonymised way for the limited purpose of analysing and understanding how to improve your experience via personalized conversation recommendations, analysis and advice, new features, greater guidance, and improved user-friendliness within the app.
Only after we have anonymised your activity information (so it can never be used to identify you or anyone else), we may use it in research to further scientific understanding of how Happy Couple AI can help relationships.
When you use the Services, we collect:
When you contact us for support, we collect:
When you use our Services, we collect and store certain information via the use of technologies such as device identifiers. These technologies track information about you and enable us to remember you when using your device so that we can personalise your user journey.
Our references to "lawful bases" are explained below, and we set out the lawful bases for each category of information that we collect from you.
When we refer to performance of a contract with you as a legal basis, we refer to those circumstances where we need to use your personal data to comply with our contractual obligations to deliver the services you have engaged us to provide.
When we refer to legitimate interest as a legal basis, we refer to those interests we have in running our business, developing our products and services, delivering and improving our products and services, and ensuring an excellent customer experience in a way which may reasonably be expected and don't infringe on your rights and freedoms.
If you provide information that may be classed as special or sensitive (e.g. health or sexual orientation) you consent to processing of that information in accordance with this Policy. You may withdraw your consent by deleting your content and contacting us at the address at the end of this Policy.
Lawful bases by data category:
We do not share your personal data with your partner but provide you with the ability to initiate the sharing of your activity information (such as your messages and responses to conversations) with your partner when you choose to pair your App with them using a pairing code. When you pair your App, you and your partner will be able to see each other's messages and activity information within the paired App.
You can unpair your App at any time, which will stop the sharing of your activity information with your partner.
We use encryption to protect your conversations and personal data. All messages and sensitive information are encrypted to ensure your privacy and security. Each couple pairing has its own encryption key that is securely stored.
We may share your personal data with third parties in the following circumstances:
We work with third-party service providers who help us operate our Services, including:
We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We use encryption for sensitive data, secure anonymous authentication methods, and regular security assessments to protect your information. All messages between you and your partner are encrypted using couple-specific encryption keys.
We retain your personal data for as long as necessary to provide you with our Services and fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
When you delete your account or unpair from your partner, we will delete or anonymize your personal data, except where we are required to retain it for legal or regulatory purposes. Session recovery tokens expire after 7 days.
Depending on your location, you may have the following rights regarding your personal data:
You have the right to request access to the personal data we hold about you.
You have the right to request correction of inaccurate or incomplete personal data.
You have the right to request deletion of your personal data, subject to certain exceptions.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
You have the right to object to processing of your personal data in certain circumstances.
Where we process your personal data based on consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the information provided at the end of this Policy.
Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
For more information about age suitability, please see our Age Suitability page.
Your personal data may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your personal data receives an adequate level of protection.
Specifically, your data may be processed by:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To exercise your California privacy rights, please contact us using the information provided below.
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
To exercise your GDPR rights, please contact us using the information provided below.
If you have any questions about this Privacy Policy, how we collect, store and use personal data, or to exercise any of your rights set out above, please contact us:
Email: busko1@gmail.com
Website: happycouple-app.web.app